Hatch Bank president: Complaint management is ripe for AI
Hatch Bank is tapping fintech Themis’ Complaints AI Tool to streamline complaint management. When it comes to complaint management, “I couldn’t think of a...
Whitney McDonald is a writer and editor based in Detroit, Mich. Prior to joining the FinAi News team, Whitney reported on auto finance. She holds a Bachelor and Master of Fine Arts in Journalism from Michigan State University. To reach Whitney please contact wmcdonald@royalmedia.com.
Hatch Bank is tapping fintech Themis’ Complaints AI Tool to streamline complaint management. When it comes to complaint management, “I couldn’t think of a...
Bank of America invests about $4 billion annually in technology, including AI, to keep up with the needs of its clients....
Madeline Fredin, vice president of partnership strategy at Alloy Labs, will speak at the FinAi Banking Summit at the Westin Denver. The summit...
AutoNation Finance is deploying AI in its call center to monitor quality assurance, offer real-time insights and boost overall compliance. The lender, which manages a $450 million...
Rahul Zende, senior principal data scientist for enterprise AI strategy at Navy Federal Credit Union will speak at the inaugural FinAi Banking Summit on Tuesday, March 3, at 4:15...
Check fraud remains a threat for financial institutions, but AI can help by detecting anomalies. Check fraud is “a growing concern for many,” Ati Azemoun, vice...
Underwriting service provider Friday Harbor integrated Fannie Mae’s Income Calculator into its AI Originator Assistant tool this month, adding efficiency to Friday Harbor’s AI-driven underwriting. Friday Harbor, whose clients include Developer’s...
Lloyds Banking Group will move from pilot to enterprisewide deployment of agentic AI this year. Agentic AI innovation is coming to...
FinAi News is pleased to announce the inaugural FinAi Lending Summit, set for Oct. 7-8 at Caesars Palace in Las Vegas. This first-of-its-kind event brings together senior decision-makers from across the financial...
Grasshopper Bank Director of Engineering and Platforms Andrew Braun will speak at the inaugural FinAi Banking Summit. The summit, held March 2-3 at the Westin Denver Downtown, will bring together executives, technologists and decision-makers across...