Mastercard is rolling out its Virtual C-Suite for its small- and medium-size business clients, starting with a virtual chief financial officer.   “The Virtual CFO is a key...

TD Bank is ahead of its goal to deliver CA$200 million  in value from AI efforts.  The Canadian bank has generated $104 million in value across predictive, generative and agentic...

Mortgage lenders are looking to AI to streamline loan servicing as the market grows.  "Servicing, by nature, is a low margin, difficult business to...

The mortgage industry is adopting AI for underwriting, sales, origination and now property analysis.  A labor productivity analysis by the McKinsey Global Institute estimates that AI...

Full-service residential mortgage lender NewFed Mortgage rolled out Friday Harbor’s pre-underwriting platform.  The platform identifies challenges or missing components in a loan application before it moves to a human underwriter, Friday...

Online mortgage broker Mojo Mortgages combines technology and human advisers to streamline processes while maintaining human-in-the-loop advising through its augmented broker.  “An augmented broker is a mortgage adviser...

Piermont Bank Chief Growth Officer Wenni Wu took on an expanded role in March with a focus on embedded lending – building on the bank’s credit structuring and...

PenFed Credit Union has launched three AI agents, underpinned by Salesforce’s Agentforce 360 platform, to improve client-facing and back-end operations.  The agents are “streamlining repetitive tasks, surfacing insights...

Payments company Stax is taking a multi-LLM approach to AI — leaning on a “pay as you go” strategy to ensure that it has access to the technology it needs, while...

Citi announced the appointment of David Griffiths as group head of AI.  “As AI continues to transform how we serve clients and run...