Implementation of AI could reduce turnover at Bank of America, Chief Executive Brian Moynihan said during today’s fourth-quarter earnings call. ...

The financial services industry is investing in AI and generative AI as uses for both technologies expand.   Ninety-seven percent of...

Digital bank Arc launched a venture debt financing platform to fill a gap in the market that surfaced during the...

Financial institutions can look to generative AI to reach up to 90% automation, WorkFusion Chief Executive Adam Famularo tells Bank...

CaixaBank is deploying AI as a ‘cognitive assistant’ to personalize the bank’s services and streamline back-end processes.  The $678 billion...

Data protection protocols were among the top concerns raised after the Consumer Financial Protection Bureau gave consumers and the industry...

Santander Bank is exploring AI to enhance its operational efficiency, allowing its employees to focus on value-added tasks.  The Madrid-based...

Eight in 10 financial institutions will migrate at least half their core systems to the cloud starting in 2024 in...

Valley Bank is exploring generative AI, expanding machine learning operations and paying keen attention to data throughout the bank’s operations. ...

AI and generative AI uses exploded in 2023 and the financial industry felt the ripple effects.  Ninety-nine percent of financial...