4 AI-driven startups to watch from Finovate Fall 2023
Fintech startups are increasingly leveraging AI to make operations and offerings more efficient for financial institutions. At Finovate Fall 2023...
TD Bank explores AI for cross-selling
TD Bank’s commercial banking arm is looking to AI to understand and predict customer needs to sell targeted products, Chris...
Citizens to debut digital assistant on mobile app next quarter
NEW YORK — Citizens Bank will launch a virtual assistant, Digital Butler, on its commercial banking app in the next...
70% of Wells Fargo’s client interactions are digital
NEW YORK — Nearly 70% of Wells Fargo’s interactions with its customers are digital as it continues to invest and...
What FI execs are saying about ChatGPT
Executives at financial institutions are looking into ChatGPT to unleash a new era of innovation, education and customer experience. ...
UK approach to AI might give it an edge
LONDON — The United Kingdom’s innovation-friendly approach to regulating AI could give the country a boost compared to its counterparts...
Norway’s DNB tests generative AI
LONDON — Financial institution DNB is exploring the risks and benefits of generative AI as the bank tests Boost.ai’s tools....
DNB’s chatbot has 83% accuracy rate
LONDON — DNB’s internal chatbot fielded more than 2.1 million queries last year and boasts an 83% accuracy rate. Juno,...
Fintech Funding: Spend management fintech Ramp raises $300M
Spend management fintech Ramp raised $300 million on Aug. 22 to fuel its product expansion aims. The series D...
FedNow: Now what?
The Federal Reserve launched its much-awaited FedNow real-time payments channel on July 20, and experts say it can be revolutionary...
