SameDay Auto Finance is automating more of its origination and servicing processes after switching to a new loan servicing system earlier...

Navy Federal Credit Union is developing an omnichannel lending platform as credit unions and captives prioritize technology upgrades in the face...

Longtime Ally Financial leader Doug Timmerman today was named the lender’s interim chief executive, succeeding Jeffrey Brown.   Brown, who announced his plans to step down...

LAS VEGAS — BECU automates more than half of its underwriting operations as it balances AI with manual processes.  The Tukwila, Wash.-based...

Financial institutions must consider personnel, physical security and technical security when safeguarding their data and operations against cybercrimes.   “You must look...

USAA is using a combination of artificial intelligence-powered natural language processing and manual tagging to manage consumer complaints as more companies employ AI-based chat...

LAS VEGAS – Banks are reducing manual processes and streamlining workflows through fintech nCino’s digital banking platform. Wells Fargo, for...

LAS VEGAS — PNC Financial Services is leaning on digital outreach to decrease defaults and communicate with borrowers at risk of delinquency.   “We’re up to...

TD Auto Finance plans to launch an integrated digital experience in the third quarter that allows customers to manage their auto...

It’s a tough time to finance a startup.   Startups looking to secure capital to underwrite consumer auto loans this year...