FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

How to Avoid Becoming Irrelevant: The Barnes & Noble Case Study

Mary WisniewskibyMary Wisniewski
January 30, 2012
in Archive
Reading Time: 2 mins read
0
Share on Facebook

I prefer paper books and record players to digital books and iPods. I’m fond of the first item because it allows me to annotate words in any way I wish, and my second inclination comes from being drawn to objects with longer histories.

But I’m far from the typical millennial.

In the digital age, more and more consumers are running to the latest and greatest innovations because of the associated efficiencies, among other reasons, and the result for banks is a massive challenge in keeping pace with consumer preferences.

But banks should find comfort (and good advice) from those industries that have already been further through the fire of digital era transformation.

Take book publishing. Ongoing lessons learned from the print world were highlighted in an article published yesterday by The New York Times about Barnes & Noble, and banks should take note of the book publisher’s struggle. Book publishing and banking aren’t totally analogous in their disintermediation journeys — a theme that Aite analyst Ron Shevlin explores in a blog post published today — but there are still pointers to take in.

Julie Bosman from the news source reports:

“No one expects Barnes & Noble to disappear overnight. The worry is that it might slowly wither as more readers embrace e-books. What if all those store shelves vanished, and Barnes & Noble became little more than a cafe and a digital connection point?”

The piece later describes how its chief executive, William J. Lynch, is battling the challenge of becoming a relic. 

“With all of three years of experience in bookselling, Mr. Lynch must pull off a balancing act that would be tricky even in good times. He must carve out a digital future for Barnes & Noble without forsaking its hard-copy past, all while his company’s profit and share price are under pressure, his customers are fleeing to the Web and Amazon is circling.”

Like Barnes & Noble, banks are already facing a similar struggle, especially as new entrants keep popping up in the financial services space. In banking, there’s been a renaissance of innovation from outside players in the past few years, which poses danger to banks’ relevance with consumers. The underlying theme of the NY Times article points to how the bookstore must “adapt to new realities, or die trying” – a lesson that banks must remember, too, especially as the undercurrent sentiment toward banks is ambivalent at best and hostile at worst. If consumers get better options, they’ll take them — even if I don’t. 

Previous Post

Monitoring Payment Application Performance within Virtual, Cloud and Mobile Environments

Next Post

Square Gets Obama’s Vote, Space in T-Mobile’s Stores

Related Posts

(Courtesy/Bank Automation News)
Archive

Lama AI wins fintech demo challenge at BAS

March 4, 2025
Courtesy/Grasshopper Bank
Archive

Grasshopper Director of Engineering & Platforms Andrew Braun to speak at Bank Automation Summit 2025

February 12, 2025
Courtesy/Canva
Archive

Q&A with LemonadeLXP CEO John Findlay on AI-driven knowledge management, training

January 9, 2025
Next Post

Square Gets Obama’s Vote, Space in T-Mobile’s Stores

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account