FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Why Some People Make Mobile Payments (and Why Some Don’t)

Philip RyanbyPhilip Ryan
March 27, 2015
in Banking, Payments, Risk & Security
Reading Time: 2 mins read
0
Share on Facebook

© Can Stock Photo Inc. / feedoughPeople make mobile payments to pay bills, or they don’t use them because it’s no easier than using a card or cash.

That’s according to data from the Board of Governors of the Federal Reserve System, which released its fourth annual report on mobile banking this week.

The study’s definition of a mobile payment is a payment made on a mobile device, so while Apple Pay certainly qualifies, so would completing a purchase on Amazon on a mobile phone.

The most common use case identified in the study was paying a bill online:

  • Paid bills online through a mobile web browser or app – 19%
  • Made an online or in-app purchase (e.g., from amazon.com or bestbuy.com) – 16%
  • Paid for a product or service at a store (including at gas pumps and for restaurant meals) – 11%
  • Transferred money directly to another person’s bank or other financial account within the United States (e.g., PayPal account) – 10%
  • Received money from another person’s bank or other financial account (e.g., PayPal account) – 9%
  • Used an app to receive loyalty or reward points – 9%
  • Paid for parking, a taxi, or public transit using an app – 5%
  • Made a payment using a text message (including charitable donation by text message) – 3%
  • Send a remittance (used to send money to relatives or friends living outside the U.S through WesternUnion, USPS SureMoney, etc.) – 3%

And for those who did not use mobile payments in 2014, here are the reasons why:

  • 75% – It’s easier to pay with cash or a credit/debit card
  • 59% – I don’t see any benefit from using mobile payments
  • 59% – I’m concerned about the security of mobile payments
  • 41% – I don’t trust the technology
  • 37% – I don’t have the necessary feature on my phone
  • 31% – I don’t really understand all the different mobile payment options
  • 31% – It’s difcult or time consuming to set up or use mobile payments
  • 23% – I don’t need to make any payments or someone else pays the bills
  • 23% – The places I shop don’t accept mobile payments

Among 18- to 29-year-olds, the percentage of mobile payments users in 2014 was 34%, compared with just 7% of those 60 and older. Last year those numbers were 28% and 7%, respectively. Meanwhile, 31% of those age 30 to 44 used mobile payments in 2014, compared with 21% the year prior. For 45- to 59 year-olds, 16% used mobile payments in 2014 vs. 13% the year before.

Here is the study’s data on mobile payment usage by race:

  • White, non-Hispanic – 17% (vs. 12% in 2013)
  • Black, non-Hispanic – 34% (vs. 34% in 2013)
  • Other, non-Hispanic – 24% (vs. 16% in 2013)
  • Hispanic – 32% (vs. 26% in 2013)
  • 2 races, non-Hispanic – 23% (vs. 31% in 2013)
Tags: mobile payments
Previous Post

Alerts Grow in Importance as Mobile Banking Feature [VIDEO]

Next Post

Quantopian – DIY open-sourced trading algorithms and a crowd-sourced hedge fund

Related Posts

Deals and Dollars: Billions pour into neobanks, established fintechs
Banking

Nubank sees efficiency in its AI model, invests in own GPUs

August 14, 2026
(CourtesyBenjamin Girette/Bloomberg
Payments

Global head of Spring by Citi: Agentic commerce readiness markers

August 14, 2026
Flagright logo
Risk & Security

UniCredit Poland rolling out Flagright financial crime compliance platform

August 14, 2026
Next Post

Quantopian – DIY open-sourced trading algorithms and a crowd-sourced hedge fund

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account