Citizens Bank is focused on 50 tech-driven initiatives encompassing several AI applications as part of its “Reimagine the Bank” program.   The program, launched in July 2025, has boasted the following efficiency gains, according to the $226 billion bank’s fourth-quarter earnings presentation today:  A fivefold increase in engineering throughput;  Up to 80% reduction in manual processing time for commercial loans; and   A 50% decrease in call center volume.  The […]