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Bank of America launches AI-driven chatbot capabilities for commercial clients

Sibos 2023

Whitney McDonaldbyWhitney McDonald
September 19, 2023
in Banking
Reading Time: 3 mins read
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TORONTO — Bank of America announced the addition of AI capabilities to its CashPro Chat function at Sibos 2023 Monday, bringing an enhanced user experience to its corporate and commercial clients.  The $3.2 trillion bank’s CashPro Chat now uses the same proprietary technology as the bank’s AI-driven consumer-facing bot Erica, Tom Durkin, global head of […]

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Tags: Bank of AmericachatbotsCommercial BankingPremiumSibos
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