FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Will Ally’s CurrenSee Alexa Feature Entice More Millennial Users?

Grace NotobyGrace Noto
November 17, 2017
in All Posts
Reading Time: 2 mins read
0
Share on Facebook

EXCLUSIVE—How does a bank change how users think about their spending?

This is one of the questions Ally Bank asked before the launch of their new Alexa skill, which was released earlier this week. The skill comes equipped with a variety of ways to help users manage their banking needs and spend, including a feature dubbed “CurrenSee.”

That feature converts the price of any item a customer may want to buy into the amount of working hours it would take that customer to pay for it.

“We really think it’s a way to give our customers more information and control into how they think about purchases,” Diane Morais, president of consumer and commercial banking products at Ally Bank, told Bank Innovation.

The feature brings a different lens to customer spending, and as Ally just released its Alexa skill this week, it’s difficult to say what affect it will have on customers—but it might be more difficult to splurge on the new iPhone X when the cost is displayed as your time, as opposed to the simple dollar amount.

This, combined with the fact that the Alexa skill brings the “ease and simplicity” of voice banking into “how customers are spending and saving,” according to Morais, could make the skill a popular choice for the bank’s millennial users.

Ally is starting the rollout of the skill among its deposit customers, which number around 1.3 million, according to Morais. 42% (or about half a million) of those customers fall into the millennial generational bracket, Morais said.

The hope is that the Alexa skill, and accompanying features like CurrenSee, will prove attractive to those millennials, especially as Ally is adding more each quarter. 57% of the bank’s new customers were millennials for the bank’s most recent quarter, Morais said.

“What we’ve learned is that customers want an omnichannel experience that’s consistent, but relevant to the device,” Morais said, adding that for voice, customers “really like to check on their money.”

If the Alexa skill proves popular, Ally plans to expand it with more of these transactional features, including features like Pay With Zelle, which Ally rolled out on its mobile app this week.

There is no specific timeline to add that capability to the bank’s Alexa skill, Morais said.

http://bankinnov1.wpengine.com/wp-content/uploads/2017/11/ally_Alexa_1280x720_PRNewswire.mp4

 

Tags: AlexaAlly FinancialExclusivemillennialsmobile bankingonline bankingpaymentssavingsvoice bankingZelle
Previous Post

PFM Startup NerdWallet Lays Off 11% of Its Workforce

Next Post

Garmin Goes Live with Contactless Payment Feature for Latest Smartwatch

Related Posts

(AI-generated)
All Posts

AI-driven ‘SaaSpocalypse’ fears overblown, experts say

April 1, 2026
All Posts

Is Your Technology Supplier There for You?

April 1, 2026
(Courtesy/Bluevine)
All Posts

Bluevine’s AI chatbot resolves 80% of customer queries

January 7, 2026
Next Post

Garmin Goes Live with Contactless Payment Feature for Latest Smartwatch

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account