FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

U.S. Bank Announces Amazon Alexa Integration

Philip RyanbyPhilip Ryan
September 7, 2017
in Banking, Risk & Security
Reading Time: 2 mins read
0
Share on Facebook

EXCLUSIVE- U.S. Bank has become part of a select group – banks that allow customers to access their accounts via voive with Amazon Alexa.

The Minneapolis-based bank ran an employee pilot over the summer and initiated work on the Alexa skill earlier in 2017, said Gareth Gaston, executive vice president and head of omnichannel banking at U.S. Bank. The feature was announced Wednesday. Some U.S. Bank customers are quite familair with voice banking already — the bank rolled out voice controls for its FlexPerks credit card back in 2014.

The key to getting the product ready for market in such a short time was to “prioritize the APIs on our side,” Gaston said. “We can repeat that as we roll out against similar platforms from Google and Apple.”

Available features include checking account balances, paying bills, and viewing transaction history across a user’s U.S. Bank accounts. Gaston sees an enhanced feature set in the future, but the bank wants to learn more about how customers are using the service first.

Gaston sees voice as an important step in the coming post-app world. “Who would have thought that opening a weather app would be a pain point?” he asked. “But it’s so much easier to ask Alexa for the weather.”

Not many banks are on Alexa as of yet – Capital One was the first, in 2016 – and this may not be surprising. Gaston noted that the voice code authentication “is still a bit clunky,” U.S. Bank is prepared for whatever authentication method succeeds it, and on that note, for whatever succeeds Touch ID on iOS.

“We’ve implemented a multichannel authentication platform for Touch ID and other methods, so it’s simple to plug in new way and enable that in a mobile app,” Gaston said.

Tags: AlexaAmazonchatbotsExclusiveUS Bankvoice banking
Previous Post

MoneyGram MobilePass Expands to 35k Locations

Next Post

Mambu Enters Retail Banking Space with N26 Collaboration

Related Posts

Cisco logo on a wall of lights
Risk & Security

Cisco clients spend more on security to prepare for Mythos, quantum

August 13, 2026
digital globe surrounded by interconnected data streams
Risk & Security

FIs cannot rely solely on legacy systems for cybersecurity

August 12, 2026
agentic
Banking

Glia launches 25 AI agents for customer service

August 12, 2026
Next Post

Mambu Enters Retail Banking Space with N26 Collaboration

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account