Backbase, the Bank 2.0 Portal specialist, today announced another step in its journey toward deeper integration with Web Content Management platforms. Its latest release, Backbase CMS 5.0, is a content creation, publication and replication application tailored for use with Backbase Portal.

Backbase, the Bank 2.0 Portal specialist, today announced another step in its journey toward deeper integration with Web Content Management platforms. Its latest release, Backbase CMS 5.0, is a content creation, publication and replication application tailored for use with Backbase Portal. Backbase CMS is an add-on module to Backbase Portal, and available to customers that don’t have a robust WCMS solution in place.

“With Backbase CMS 5.0 we take another significant step toward  realizing our goal of providing a seamless, end-to-end, customer engagement solution,” said Jouk Pleiter, Backbase CEO, commenting on the release.

Backbase CMS 5.0 is available as an add-on and features the following:

• Powered by Alfresco 3.4 Enterprise Edition, an established and robust enterprise content management system.
• Web applications for creating, reviewing, and publishing content.
• A combination of loosely coupled publishing platform and delivery network that delivers a scalable, high-availability, Content Management Solution (CMS).
• Support for replication from the content repository to the delivery network.
• Content types to promote consistency of content and associated meta data.
• Work flows for improved quality and optimization of the entire content management life cycle.
• Example applications that demonstrate content type and work flow customizations.
• Online technical documentation at http://docs.backbase.com/cms/5.0.
• Extensive platform support.

“Backbase Portal integrates well with Web Content Management (WCM) solutions, such as Fatwire, Adobe Day, SDL Tridion and OpenText,  which are already in use by our end-customers. In addition to offering the CMS 5.0 add-on module,  we invest in advanced integration patterns with 3rd party WCM vendors. As an example, in April 2011 we released an out-of-the-box, deep, integration pattern with SDL Tridion that leverages features unique to SDL Tridion’s Deployer architecture and capabilities such as Blueprinting,” commented Pleiter further.

About Backbase

Backbase delivers next-generation enterprise portal software with powerful Web 2.0 functionality to increase revenue and acquire and retain customers. Our customer-centric design philosophy enables our customers to drive self-service, fuel online revenues and turn their online channel into a true Customer Experience Platform. 

Our flagship product, Backbase Portal, offers a new, user experience layer on top of existing systems, and links people to the vital information and resources they need. It unites isolated content and applications to create a seamless, online experience without the need to change underlying infrastructure and IT systems. An efficient design enables companies to create high-quality portals that empower e-business professionals to manage, and optimize, their online customer interactions with less IT support. This means faster time to market for new business requirements.

Global 2000 enterprises such as ABN Amro, AIG, Al Rajhi Bank, Barclays, Bank of America, BT, General Motors, ING, KPN, Motorola, NXP, Philips, UBS and Visa, use Backbase technology to create personalized customer experiences.

Backbase was founded in 2003 and is privately funded with operations in New York and Amsterdam.