RBC looks to improve CX; Q2 spending up 22%
Royal Bank of Canada’s discretionary and tech-related expenses increased by 22% for the second consecutive quarter as the bank looks ...
Tag: Royal Bank of Canada (RBC)
Tech expenses up 22% YoY at RBC
Royal Bank of Canada’s (RBC) discretionary and tech-related expenses jumped 22% year over year to $190 million during the first ...
Earnings roundup: Canadian banks continue tech, talent focus
Canadian banks upped their technology spend and talent acquisition efforts in the fiscal fourth quarter amid increasing digital adoption. The ...
RBC increases tech investment in Q4
Royal Bank of Canada’s (RBC) fourth-quarter expenses were up year over year, driven by its focus on digitalization and growth ...
Coveo launches AI-based cloud platform for FIs
Canadian software-as-a-service (SaaS) provider Coveo recently launched a solution that answers business banking customers’ questions without the use of a ...
Movers and Shakers: BankiFi appoints new CTO
Open banking platform BankiFi has named Danny Piangerelli its chief technology officer. BankiFi launched in North America in June and ...
National Bank of Canada invests in digitalization
National Bank of Canada (NBC) bumped up its technology spend and focused on retaining and attracting talent in the third ...
RBC continues tech investments
The Royal Bank of Canada (RBC) spent $2.6 million on technology-related costs in the third quarter, an 8% year-over-year bump ...
Banks, payments hit as Rogers suffers major network failure in Canada
Rogers Communications Inc. is experiencing a widespread network failure in its wireless and internet services, causing payment systems and automated ...
Listen: RBC’s cybersecurity takes a full-court press approach
Cybersecurity measures are a priority at Royal Bank of Canada (RBC), from monitoring and mitigation to solution investment. Banks rarely ...
