Fifth Third Bank is using AI to enhance processes spanning underwriting, portfolio management, marketing and customer experience, and Jay Budzik is playing a ...

Collections platform Akuvo signed 12 credit unions to its platform in the second quarter, including Arise Financial.  The $3.5 billion Arise Financial, formerly Rockland Federal Credit Union, selected Akuvo for its AI knowledge in ...

Patelco Credit Union has invested in Payfinia and is working with the company to improve its real-time payments infrastructure and ...

Scotiabank reported a 95% adoption rate for Scotia Navigator, its AI assistant launched in April to support employees with research, ...

Although financial institutions see clear benefits for using AI, measuring return on investment is much murkier.  Of roughly 1,000 financial services firms surveyed, 77% said their AI investments are not delivering measurable ...

BMO Financial Group put fresh operating metrics behind its AI program, saying that a new insurance underwriting platform can return ...

Arise Financial, formerly Rockland Federal Credit Union, is working on modernization and scale under its new name.  The new name took ...

Fraud poses new threats each year as AI grows in sophistication, requiring FIs to increase monitoring and enhance fraud detection ...

Financial institutions and tech providers are homing in on myriad use cases for agentic AI in B2B transactions, which could see higher ...

Baton Rouge Telco Federal Credit Union has chosen AI-driven customer engagement service provider Appli for its financial calculator.  The AI-powered ...