Understanding the perks and pitfalls of open data
“Concerns about data quality and limitations, reliability, privacy, and continued accessibility impede business use.” (“Getting the Most Out of Open ...
Tag: Predictive Analytics
Increasing retention with credit card customers using CFPB data analytics
Billing disputes are the number one reason for credit card customer complaints, and . Not only does this put credit ...
5 Strategies for designing the optimal customer experience
In highly competitive markets, consumers demand real value and exceptional experiences in return for brand loyalty. Businesses need to continuously ...
Increasing customer retention using advanced analytics
Imagine if you could increase customer retention and loyalty by quickly resolving pain points and targeting offers to meet each ...
Is Application Performance Management Becoming Obsolete?
New analytics service that monitors transaction usage, as well as performance characteristics from users, devices, and hosts, and then pushes ...
Reduce compliance risk and improve customer experience with CFPB data analytics
With Consumer Financial Protection Bureau (CFPB) as watchdog, credit card issuers face increased risk of punitive action unless they detect ...
Leveraging CFPB complaint database analysis to improve customer experience
With increasing regulatory challenges in a competitive landscape, today’s financial institutions need to keep a close eye on reducing complaints. ...
3 Key strategies for applying predictive models to improve ROI across your organization
Co-author: Gavin James With today’s competitive markets, businesses increasingly need highly tailored approaches to win and retain customers. This introduces ...
Top 2 best practices for customer segmentation using data mining
Traditional market research uses surveys to segment customers, and survey analysis helps you discover groups of customers with similar characteristics, ...
