Old National Bank exec shares 3 ways to build consumer trust when deploying AI
LAS VEGAS — When implementing AI within operations or client-facing channels, trust must be top of mind. Old National ...
Tag: News
M&T reports AI has improved customer experience
M&T Bank’s use of AI has resulted in a 20% reduction in call transfers and has improved first-call resolution. “We ...
Mistral joins Nvidia’s open-model coalition
Mistral AI is partnering with Nvidia to co-develop open-source frontier models that institutions can fine-tune and run under their own ...
OpenAI says its agents weakened system that flags AI misbehavior
OpenAI found instances in which its AI agents weakened and turned off alerts for an internal monitoring system that’s meant ...
Ken Griffin says AI ‘almost certainly’ in a bubble right now
Billionaire Ken Griffin said investors are “almost certainly” in the midst of an AI bubble as many companies are still ...
23% of US consumers comfortable with agentic purchases
LAS VEGAS — Conversations about agentic commerce are unavoidable at Money20/20, but excitement around capabilities is coupled with realities of ...
KeyBank implementing AI to improve speed, experience, efficiency
KeyBank parent company KeyCorp is embedding AI across bank operations in four main sectors to speed up processes, improve client ...
Customers Bank taps Palantir for AI-powered onboarding
Customers Bank has selected software company Palantir Technologies for AI-driven customer onboarding and engineering support as it becomes an AI-native institution. ...
Announcing FinAi Banking Summit
FinAi News is pleased to announce that the FinAi Banking Summit is set for March 1-2 at the Westin Denver. ...
FIs looking to trim number of tech vendors to minimize exposure
Banks are looking to consolidate their vendor lists, many of which have bloated since the ChatGPT moment of November 2022. ...
