M&T reports AI has improved customer experience
M&T Bank’s use of AI has resulted in a 20% reduction in call transfers and has improved first-call resolution. “We ...
Tag: M&T Bank
M&T Bank’s chief data officer: Microsoft’s AI solutions key to strategy
M&T Bank is tapping Microsoft for its AI solutions due to the tech giant’s maturity, expertise and ability to access ...
Jack Henry, M&T Bank join open banking standards group FDX
The Financial Data Exchange (FDX) announced Tuesday the addition of 18 new members to the nonprofit group, including the $143 ...
M&T’s Mary Kate Loftus to speak at BA Ignite
Mary Kate Loftus, senior vice president and director of digital for M&T Bank, is set to take the virtual stage ...
Blend deepens push into consumer banking
Blend is continuing to expand beyond its original business of white-label mortgage application technology. Last week, the San Francisco-based digital ...
The rise in mobile banking: M&T, Fifth Third and PenFed
Financial institutions continue to invest in their mobile banking platforms as consumer banking activity shifts to digital channels. M&T Bank, ...
Wells Fargo tees up international payments gateway
The rise in e-commerce has pushed Wells Fargo to begin development on a gateway product for business clients that will ...
M&T preps for PPP forgiveness with Blend
Buffalo-based M&T Bank is already preparing for the Paycheck Protection Program loan forgiveness process. The bank, which has $120 billion ...
M&T Bank’s new cash flow tool supports customers amid crisis
Buffalo, N.Y.-based M&T Bank rolled out a cash flow feature on its Money Smart personal finance platform this week to ...
Taking cues from finance apps, M&T lets customers aggregate all accounts
M&T Bank is rolling out a new feature to help people aggregate all of their accounts within its mobile banking ...
