Jack Henry tapped for core modernization by 3 FIs
Financial institutions are looking to Jack Henry to improve their infrastructure and digital banking offerings. Since June, the following FIs ...
Tag: Forrester
Over 25% of institutions will deploy agentic AI this year
Agentic AI is becoming commonplace in financial services as tech providers emerge with end-to-end agentic frameworks. More than 25% of ...
Gen AI to boost customer loyalty, Forrester says
Financial services providers are exploring generative AI uses for coding, customer service and document automation and FIs are looking to ...
FIs tap quantum computing for payments security
Financial institutions are exploring the use of quantum tech to optimize operations within payments and security. Quantum technology can make ...
By The Numbers: BNPL fraud attempts jump 211% YoY
Cyberattacks are on the rise, with attempted payment fraud in the buy now, pay later segment seeing a 211% year-over-year ...
By the Numbers: Automation lags in AR, lending tools raise most cash
More businesses are automating accounts receivable (AR) functions to improve cash flow, but for most, that automation is fragmented and ...
UiPath, Microsoft and Automation Anywhere lead the pack among RPA vendors
An increased demand for digitization and automation of legacy processes is leading banks to utilize more robotic process automation (RPA) ...
Ditching the branch is a mistake, Forrester predicts
Banks that go fully digital as a result of COVID-19 could regret the move. “Banks shouldn’t abandon the branch but ...
Alibaba.com moves into SMB financing
Alibaba.com is launching a financing option for American small businesses. The international business-to-business e-commerce marketplace is allowing qualified buyers to ...
Big banks face challenges with stand-alone apps
Some of the country’s trillion-dollar banks have spent the past three years launching digital offshoots that mimic their startup competitors, ...
