AI solution FairPlay and Splash Financial are teaming up to offer unbiased loan decisioning to the digital lending platform’s network ...

Credit unions and community banks are looking to digital communications platform Eltropy to strengthen call center authentication and ultimately reduce ...

L&N Federal Credit Union has selected Jack Henry’s cloud-based Symitar platform to digitize the credit union as it grows its ...

Ideal Credit Union launched data analytics solution Segmint on its Alkami digital banking platform in December to offer a customizable ...

Financial institutions continue to upgrade their mobile offerings as consumer expectations require self-service capabilities. For example, Citizens Financial Group and ...

Evergreen Credit Union is planning to upgrade its call center’s digital communications to include SMS texting and chat capabilities through ...

Financial institutions’ interest in robotic process automation (RPA) has increased with the improving technology. Image by CanStock The global RPA ...

Credit unions may be slower to adopt technologies like artificial intelligence (AI) and machine learning (ML), but they have the ...

As challenger banks target Generation Z, Dallas-based Southwest Airlines Credit Union is looking to members' children to promote digital financial ...

For financial institutions that can't develop new products in-house, a startup partnership can help move an innovation agenda forward through ...