BI Build: How banks innovate and incubate
What is the most efficient way to test new ideas and how long does this “incubation period” last? Banking and ...
Tag: Citizens Bank
The rise in mobile banking: Citizens, CIT and UMB Financial
Financial institutions continue to innovate in an effort to keep up with customer demand as usage and engagement on mobile ...
Citizens CX report drives tech enhancements
Citizens Bank is refining its approach to consumer data usage, chatbot tech and combining online experiences with human expertise, thanks ...
Inside Look: The meteoric rise of point-of-sale lending in the U.S.
Almost a century ago, when the U.S. economy began to show signs of recovery after the initial shockwaves of the ...
Weekly Wrap: Brand intimacy problems, and Citizens transforms its core
This week, MBLM released its 2020 Brand Intimacy Study. Financial services ranked 11th out of 15 industries when it comes ...
Citizens innovates around its legacy core
Citizens Bank has accelerated its transformation of the bank’s core system, turning to creative workarounds to respond quickly to changing ...
Citizens Bank readies mobile app revamp after COVID delay
Citizens Bank is overhauling its 17-year-old mobile app, a move that should improve both the customer experience on the front ...
Citizens arms robo-adviser with cash account
Citizens Bank is continuing its push into the robo-adviser space with a digital adviser and high-yield cash account combination launched ...
Citizens looks to employees to evolve product roadmap
A “Shark Tank”-style pitch competition has been launched at Citizens Bank, allowing employees to compete for internal innovation fund dollars ...
Installment payment platform Splitit partners with Stripe to attract merchant clients
The race to reach consumers at checkout continues to intensify. Installment payment platform Splitit recently integrated with the payments infrastructure ...
