Citizens Bank is looking toward AI and generative AI technology to improve operational efficiency and client experience.  The $222 billion ...

Citizens Bank added a new Amazon Web Services plug-in to its tech stack in October, according to BuiltWith, which offers ...

Citizens Bank reiterated its commitment to migrating all operations to the cloud by 2025 to create a modern banking platform ...

Citizens Bank plans to join syndicated loan platform Versana in the first half of 2024 to expand its credit reach.  ...

Citizens Bank has been exploring multiple uses for AI as it looks to enhance its digital channels and improve customer ...

Banks are shuttering physical locations as digital and mobile banking adoption rises and footfall in branches dwindles.   According to ...

Citizens Bank expects to roll out 30 projects in the next nine months as it ramps up generative AI, automation ...

NEW YORK — Citizens Bank will launch a virtual assistant, Digital Butler, on its commercial banking app in the next ...

Citizens Bank Chief Information Officer Michael Ruttledge is focused on AI, training and employee retention as the bank continues its ...

Artificial intelligence has revolutionized credit decisioning. What was once a slow, manual and subjective process is becoming highly automated, and ...