Citibank’s Global Head of Mobile and Tablets Talks Innovation
In a video series launched by EFMA and SAP last fall, Andres Wolberg-Stok, global mobile and tablet director for Citibank, ...
Tag: Citibank
Citi’s Email Fail
Citibank has an email problem. Want to see it? Go to citibank.com. Click on "Contact Us," near the top right-hand ...
Citigroup to Submit Its Capital Plan to the Federal Reserve Today
Citigroup CEO Michael Corbat Citigroup will submit its capital plan to the Federal Reserve today, CEO Michael Corbat announced in ...
Chase, PNC, TD Bank Are Tops Among Major Banks in Email Customer Service, Bank Innovation Finds
In an exclusive study of customer service at the nation's Top 10 banks, Bank Innovation discovered that, unless you’re an existing customer ...
11 Best Banking Ads of 2012
Welcome to the 2012 edition of the Best Bank Ads/Videos of the Year. There have been many banking ads aired ...
Banks and the PFM (Data) Delusion
Over the last couple of days, an interesting debate has surfaced on why exactly consumers have not taken to PFM. ...
Digital ATM Receipts Make Sense and Save Cents
Do you print your ATM receipt when you get cash or make a deposit or transfer at the ATM machine? ...
Ally is Best, TD Worst, in Call Center Experience Study
In an exclusive study of the call centers at the nation’s largest banks by Bank Innovation, Ally Bank turned in ...
The Good — and Bad — in Simple’s Fees and Privacy Standards
Today I officially became a customer of Simple. On Tuesday, Simple finally invited me to become its customer. I first ...
Innovation Story Goes Untold by the Major Banks
In earnings call after earnings call for the second quarter, banking executives spent remarkably little time talking about innovation endeavors. ...
