BI Ignite 2019: What Makes a Bank a Good Fintech Partner? [Video]
Rapid prototyping and an innovation-oriented mindset are two characteristics that make a bank a good fintech partner, according to panelists ...
Tag: CCG Catalyst
Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature
Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken ...
BI Ignite 2019: People Want People, and AI-enabled Functionality
Customers increasingly expect banks and other financial institutions to meet them where they are with full functionality, said panelists at ...
BI Ignite 2019: What Customer Experience Will Look Like 10 Years From Now
The customer experience in banking will change drastically over the next 10 years said panelists at the Bank Innovation Ignite 2019 ...
Why Customers Switch Banks
Banks are in an unprecedented era of intense competition for customers. Barriers to switching primary banks are lower than ever ...
What the Expanding Scope of P2P Lenders Means to Banks
Peer-to-peer lenders are increasingly expanding their scope of business, and banks can choose to either compete with the disrupters, or ...
Is There Hope for Community Banks?
Most Americans would like to do their banking with a community institution, but don't. This is bad news for community ...
Where’s the Metric for Rating Banks?
What does a young person do today when he wants to choose a bank? He might check out what interest ...
