Build, buy, both? A hybrid approach to AI
What will artificial intelligence bring to the financial services industry? This question is becoming less crucial than how financial institutions ...
Tag: Bank of America
Bank of America launches AI-driven chatbot capabilities for commercial clients
TORONTO — Bank of America announced the addition of AI capabilities to its CashPro Chat function at Sibos 2023 Monday, ...
Bank of America launches B2C solution in Canada
Bank of America introduced its business-to-consumer payments solution in Canada as it continues to look for consistent digital solutions that ...
Banks look to tech to gain deposits
Financial institutions are looking to upgrade their tech stacks to attract customers and drive deposit growth. The approach of strengthening ...
Bank of America explores new payments channel
Bank of America may be joining Citi, TD, Chase and other U.S. financial institutions to offer pay by bank, an ...
FI Innovation Rankings: Top 5 most innovative financial institutions
Bank Automation News and banking data and analytics platform FI Navigator have released the latest ranking of the top five most ...
Q2 earnings roundup: Tech spend up as hiring slows among FIs
Financial institutions looked to automation in the second quarter to reduce costs and create more efficient operations. The $3.2 trillion ...
Bank of America AI-driven chatbot surpasses 1.5B client interactions
Bank of America’s AI-driven chatbot Erica has surpassed 1.5 billion client interactions since its 2018 launch, the bank said today in its ...
Podcast: Bank of America exec talks AI-driven automation
Bank of America is looking to AI and machine learning within its accounts-payable technology capabilities. The $3.1 trillion bank plans ...
3 trends driving payments innovation, according to Bank of America exec
Consumer trends and needs directly affect payments innovation through the application of AI in finance, real-time payments enhancements and global ...
