Mike Mayo keeps the hoodie on as banks turn to tech
Wall Street’s focus on Silicon Valley has helped lift shares of Citigroup Inc., Bank of America Corp. and JPMorgan Chase ...
Tag: Bank of America
Bank of the West to launch account for eco-friendly customers
Bank of the West is currying favor with customers who care about environmental sustainability. Doconomy The bank, which is a ...
BofA’s AI-powered assistant Erica pulls in 10 million users
Half a year after Bank of America’s AI-powered digital assistant Erica reached 7 million users, Erica has surpassed 10 million ...
To grow deposits, digital isn’t enough: Forrester
Despite the vast improvements banks have made to online account opening processes, most consumers are still turning to branches to ...
US Bank’s Venturo: New product ideas need to boost bank customer experience
ATLANTA — Any new idea incubated within a bank should have a measurable benefit to customer experience. That was the ...
Weekly Wrap: Legacy banks tout their digital prowess, as Ripple embeds with Finastra
Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, October 18, 2019. In ...
Mobile users drive deposit growth at Bank of America
For Bank of America, mobile and digital channels are sustaining its retail business. In a third-quarter earnings call Wednesday, CEO ...
RBC rolls out AI insights for business customers
Royal Bank of Canada is adding in-app personalized insights on business owners’ cash flow to improve their expense tracking and ...
Digital and human: Inside BofA’s small business strategy
Digital-only lenders tout the speed and efficiency of their user experiences. However, for Bank of America, a "human-digital" approach is ...
US Bank expands AI insights in its mobile app
U.S. Bank is revamping its app to offer more personalized insights to customers and is quickly adding new capabilities to ...
