KeyBank prototypes digital conversation with IBM’s Watson
KeyBank is teaming up with IBM’s Watson to prototype a digital conversational experience, as part of its goal to combine ...
Tag: Bank Automation Ignite
CX Automation and the Pursuit of the Phy-gital Experience
Enabling digital client experience through automation Combining in-person plus digital experiences Building experiences that deepen relationships, particularly with young Americans ...
New Use Cases for Virtual Assistant Development and Deployment
Methods for advancing and measuring chatbot efficacy Creating the seamless handoff of chatbot service engagements to different service channels New ...
DEMOvation Challenge & LIVE Judging
Fintech startups pushing the envelope on automation technology will take the virtual stage to demo their products and services. Attendees ...
Building the Future of Banking: The State of Automation in Financial Services Today
Where and how automation advanced through the pandemic New technologies in robotic process automation, intelligent workflow optimization and OCR Key ...
Citi Ventures Managing Director Matt Carbonara to share insight on state of automation at BA Ignite
Matt Carbonara, managing director at Citi Ventures, will discuss the state of automation in financial services today and in the ...
KeyBank’s Justin Hunsaker speaks on automating the customer experience at Bank Automation Ignite
Justin Hunsaker, head of omnichannel experience at KeyBank, will speak on automating the customer experience during the Bank Automation Ignite ...
Synchrony CTO Bess Healy to provide insights on state of automation at BA Ignite
Bess Healy, chief technology officer at Synchrony Financial, will join a panel to discuss the state of automation in financial ...
MSU Federal Credit Union’s Ben Maxim to speak on intelligent automation at BAN Ignite
Ben Maxim, assistant vice president of digital strategy and innovation at MSU Federal Credit Union, will share how banks can ...
U.S. Bank’s Richard Weeks to share chatbot use cases at Bank Automation Ignite
Richard Weeks, head of conversational experiences and capabilities at Minneapolis-based U.S. Bank, will discuss new use cases for chatbot development ...
