The path to personalization in automation
During the early days of the COVID-19 pandemic, Bank of America’s virtual assistant, Erica, was hammered with requests related to ...
Tag: Bank Automation Ignite
Weekly Wrap: Surprises and revelations from PNC, Citi, Synchrony and others at BA Ignite
This week, Bank Automation News shared revelations and surprises from the BA Ignite virtual conference, held Tuesday and Wednesday. The ...
Bots are ‘all over place’ at PNC
High-tech automations run throughout PNC bank, with bots handling tasks that range from creating branch appointments to scanning documents for ...
PNC Bank CIO Ganesh Krishnan at BA Ignite: Strategic automation is key to tech success
PNC Bank Enterprise Chief Information Officer Ganesh Krishnan said IT acronyms like AI, ML and RPA are just so much ...
Ignite Ideas with Benjamin Maxim, Assistant Vice President of Digital Strategy & Innovation at MSU Federal Credit Union
Topic: Building Digital Relationships using Intelligent Automation Why Digitalization of Relationships are important to future of banking Using Chatbots and ...
Ignite Ideas with Mary Kate Loftus, Senior Vice President, Director of Digital at M&T Bank
During this session, we host innovative speakers who share “Ted Talks” on topics of interest and passion to them and ...
Automated Personalized Engagement at Scale
Integrating personalized insights into the customer journey Use cases for personalized deliverables Best practices for improving engagement metrics PANELISTS: Abhijit ...
Fireside Chat with Ganesh Krishnan, Enterprise Chief Information Officer at PNC Bank
Ganesh Krishnan, Enterprise Chief Information Officer at PNC Bank sits down for a deep conversation on banking and automation trends.
Julius Technologies wins BA Ignite DEMOvation challenge
Julius Technologies won judges over with its big data analytics tool in this year’s Bank Automation Ignite DEMOvation challenge today. ...
Automation and the future of banking: Takeaways from Bank Automation Ignite
Banks and financial institutions looking to leverage automated workflow solutions said today they want tools that can scale and function ...
