Implementation of AI could reduce turnover at Bank of America, Chief Executive Brian Moynihan said during today’s fourth-quarter earnings call.  ...

The financial services industry is investing in AI and generative AI as uses for both technologies expand.   Ninety-seven percent of ...

Naveed Anwar, managing director and global head of digital and data platforms at Citi Treasury and Trade Solutions, will be ...

Grasshopper Bank is looking to AI for internal and external uses as the technology is expected to streamline manual employee ...

Financial institutions can look to generative AI to reach up to 90% automation, WorkFusion Chief Executive Adam Famularo tells Bank ...

CaixaBank is deploying AI as a ‘cognitive assistant’ to personalize the bank’s services and streamline back-end processes.  The $678 billion ...

Santander Bank is exploring AI to enhance its operational efficiency, allowing its employees to focus on value-added tasks.  The Madrid-based ...

Valley Bank is exploring generative AI, expanding machine learning operations and paying keen attention to data throughout the bank’s operations.  ...

AI and generative AI uses exploded in 2023 and the financial industry felt the ripple effects.  Ninety-nine percent of financial ...

Each month, the Bank Automation News editorial team does a deep dive into topics relevant to the banking industry and, ...