Aligning Payment Processing Services and Customer Experience
Retail Systems Research (RSR) released a Fast Fact titled, “Retail Payments and the Customer Experience: Waiting for Processors”. It was ...
Tag: Analytics
6 Big, Hairy Innovation Ideas from Bank Innovation 2013
SAN FRANCISCO -- What happens when some of the leading lights in banking innovation gather for a two-day conclave? Lots ...
Is Application Performance Management Becoming Obsolete?
New analytics service that monitors transaction usage, as well as performance characteristics from users, devices, and hosts, and then pushes ...
Data Analysis Helps with Security. How About Service, Too?
In this era of increasing fraud, customers are rightly concerned about the safety of their financial accounts. This concern becomes ...
At Fiserv, Mobile Will Be the Beginning, Middle and End of the 2013 Story
At Fiserv, 2013 is spelled M-O-B-I-L-E. Next year, Fiserv, which provides financial services technology to more than 16,000 institutions and ...
MoneyDesktop Officially Releases Its MoneyMobile PFM App
MoneyDesktop formally released its mobile app, MoneyMobile, today. The app has already won Best in Show at both Finovate Fall ...
Big Data…Big Deal?
With the recent introduction of recording for voice and SMS on mobile phones for trading activities in the UK, many ...
Sink or Float? The Top 5 Reasons Why IT Ops Need APM
It should come as no surprise that more and more organizations are focused on meeting customer service expectations, guaranteeing end-to-end ...
Context Matters – Talking Application Performance with a CIO
Can you tell if a business process is failing or slow because of process design issues or technical issues? INETCO ...
