FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

US Bank in Lead on Smartphone Banking Features

Philip RyanbyPhilip Ryan
May 3, 2013
in Payments, Risk & Security
Reading Time: 2 mins read
0
Share on Facebook

shutterstock_136279289US Bank is out ahead of the competition in two major areas of mobile banking: voice input and image input into mobile devices.

The bank is alone among major US banks in providing mobile photo bill pay capability, and is also experimenting with voice control technology that will allow transactions using the voice alone. Only USAA offers a similar capability. Voice transactions can specify amounts as well as dates, as in, “Pay $100 to my credit card company on May 10,” but the bank is still experimenting with how complex the voice commands can be.

But in an interview with Bank Innovation, Dominic Venturo, chief innovation officer for payment services at US Bank, did not explicitly say that the bank would continue to assume the lead position in these two facets of smartphone banking.

Rather, Venturo touted the power of smartphones, exemplified by these features.

“Smartphones are touch devices that respond to voice as well,” he said. “They have sensors that can detect location, leading up to augmented reality such as locating ATM machines.”

There is also the smartphone camera and the software behind it, which together can pull the relevant data from a bill to create a profile of a biller in the space of just a few seconds. Both those features are on Venturo’s radar.

US Bank’s voice commands are powered by Nuance, a Burlington, Mass.-based provider of digital imaging and voice technology. The voice software, known as Nina, responds to any voice, not just the user’s voice, which may bring up security concerns. (Similar concerns have arisen over Google Glasses — what if passersby accidentally, or deliberately, issue commands to the device with a loud voice?)

“There are different security protocols that operate independently of Nina,” Venturo said. Indeed, smartphones have the possibility to be very secure, partly by the use of biometrics.

Nina needs to be able to understand a variety of accents and normalize the many differences that make distinguish each voice to distinguish the command or request, whereas biometric technology measures those differences to establish identity. Since both functions are software-based, it seems like the functions could be unified, but, of course, everything needs to happen quickly in order for users to execute their transactions in a timely manner.

Nina is currently being tested with a number of US Bank employees who are are given weekly tasks to accomplish and issued surveys to gather results.  Venturi said participation has been enthusiastic. The testing is expected to run for 9 to 10 weeks.

A smartphone’s sensors, and the fact that it is always with its user, are what truly make it such a powerful device for banking. From PC Magazine:

Most smartphones now come with three inertial sensors: a compass (or magnetometer) to determine direction, an accelerometer to report how fast your phone is moving in that direction, and a gyroscope to sense turning motions.

Apple has already filed a patent for motion-based payments that differ based on the motions used. What’s next? We bet US Bank wants to know.

Tags: biometricsmbankingmobile bankingsmartphoneUS Bankvoice command
Previous Post

Mobile Logins at Bank of America Do NOT Outnumber Online Logins, After All

Next Post

Staying One Step Ahead of ATM Attacks

Related Posts

(CourtesyBenjamin Girette/Bloomberg
Payments

Global head of Spring by Citi: Agentic commerce not ready for prime time

August 14, 2026
Cisco logo on a wall of lights
Risk & Security

Cisco clients spend more on security to prepare for Mythos, quantum

August 13, 2026
digital globe surrounded by interconnected data streams
Risk & Security

FIs cannot rely solely on legacy systems for cybersecurity

August 12, 2026
Next Post

Staying One Step Ahead of ATM Attacks

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account