Card giant Mastercard plans to provide its AgentPay gen AI solution to all its card issuers as demand and use cases for agentic pay continue to grow. 

“Agentic pay can improve customer experience and business sales a lot,” Pablo Fourez, chief digital officer at Mastercard, told FinAi News. AgentPay was launched this year and has been white-labeled.

The Purchase, N.Y.-based company is looking to provide AgentPay to all issuers based in the United States by yearend, Mastercard Chief Financial Officer Sachin Mehra said at Citi‘s 14th Annual FinTech Conference today. “The plan is to roll out across the rest of the globe in 2026.” 

About 15,000 financial institutions worldwide issue Mastercard credit and debits cards and more than 3.6 billion are in circulation, Fourez said. The company did not disclose the number of issuers in the U.S., but major FIs — including Bank of America, Capital One, Citi and JPMorgan — issue Mastercard-branded cards. 

Mastercard has already white-labeled AgentPay for Citi, Fourez said. 

Growing agentic AI payments 

With widespread adoption of gen AI, e-commerce and payments companies expect that “individuals will delegate authority to agents to close transactions,” Mehra said.  

There are multiple use cases for these solutions, Fourez said, adding that travel payments and e-commerce shopping will be the first to be disrupted. 

“With AgentPay, you can ask the chatbot to create an itinerary for a trip and tell it to execute all bookings on your behalf,” Fourez said. “Consumers can also ask the chatbot to buy them tickets within a price range, and the agentic AI model will execute the trade for you even if tickets go on sale at midnight.” 

A major hurdle for mass adoption of agentic AI payments is trust, Sara Elinson, managing director and partner at L.E.K. Consulting’s financial services practice, told FinAi News.  

“Consumers need to trust the model that it will execute payments within specified guidelines rather than just making a payment beyond what a consumer is willing to pay for,” she said. 

AI agent interaction 

Payment providers must also figure out how their own AI agents interact with other AI agents, Elinson said, adding that every company has deployed AI agents, then communication between them needs to be simple to avoid issues.

Mastercard is working with industry peers to develop a baseline for how agentic AI agents can interact for a simple payment experience, Mastercard’s Fourez said.  

“If my agent behaves differently compared to other agents, then completing the payment gets difficult. … In a way, all agents need to speak the same language,” he said. 

Other payments companies including PayPal, Visa, Google and Stripe also have launched agentic AI payments solutions, as previously reported by FinAi News. 

“I think consumers ultimately will decide whether they want to delegate authority to agents or close out that commerce transaction” themselves, Mastercard’s Mehra said. “What’s really important for us is to make that choice available to consumers.” 

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