FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Chase Reboots Online Banking to Resemble Mobile Experience

Philip RyanbyPhilip Ryan
July 20, 2015
in Banking, Payments
Reading Time: 2 mins read
0
Share on Facebook

chasedotcomJPMorgan Chase refreshed its online banking homepage for the first time in three years yesterday. The result looks a lot like the bank’s recently revamped mobile site.

All the buzz is around mobile banking these days, but online banking still serves more people. Chase has nearly 40 million online users, vs. 21 million mobile users. The Chase.com reboot utilizes responsive design. Managing the experience is optimized depending on which device it is viewed on. Generally, the makeover puts it closely in line with the mobile experience.

The refreshed site also includes news and articles — a feature Chase launched on a separate site back in 2014, as did rival Wells Fargo. Now, however, the news is integral to the Chase site, and it is intended as a draw for traffic. The news stories focus on tips and advice for customers’ financial lives, but topics also cover more general interest stories and some stories designed to promote the bank brand.

The new site differs dramatically from Chase’s closest competitors, and instead resembles sites of FinTech innovators. It is heavy on photos, and Ad Age pointed out, it emphasizes “lifestyle” over “product.” It also features the “infinite scrolling effect” common to other responsive design sites and more natural language (“Sign in” instead of “Log in.”)

Last year, Chase released a major update to its mobile app, customizing it by region. The New York-area version features various glamour shots of the city, for example, plus Spanish-language capabilities, as well as various enhancements once the user is logged in. Yesterday’s rollout faithfully carries these experiences over to the online side, and it provides another sign that the mobile channel drives user experience across the digital banking world.

The online rollout is only the first part of a planned enhancement to the digital banking user experience, with more to come this fall, said Chase head of digital for consumer banking Gavin Michael, in a press release.

Tags: JPMorgan Chaseonline bankingSales & Marketing
Previous Post

Carl Icahn Was Right About PayPal

Next Post

Top 5 FinTech Rounds: Fenergo, RealtyMogul, Ethoca & More

Related Posts

(CourtesyBenjamin Girette/Bloomberg
Payments

Global head of Spring by Citi: Agentic commerce readiness markers

August 14, 2026
agentic
Banking

Glia launches 25 AI agents for customer service

August 12, 2026
Courtesy/Canva
Banking

Northrim Bank taps Narmi for AI-powered digital banking

August 12, 2026
Next Post

Top 5 FinTech Rounds: Fenergo, RealtyMogul, Ethoca & More

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account