Weekly Wrap: KPIs move beyond counting bots deployed, look to business value
This week, Bank Automation News drilled down on key performance indicators (KPIs) for bots, and process discovery, or the pre-automation...
Strategy
How to assess value in robotic process automation
When it comes to measuring a bot’s success, the most common key performance indicator (KPI) is the total time savings...
Weekly Wrap: Automating data management at banks, promising use cases for AI
In this week’s edition of “The Buzz,” Bank Automation News explores data automation and the extent to which software can...
Big bank demand for AI talent outpaces supply
Demand for artificial intelligence (AI) experts at financial institutions continues to grow, with banks looking to leverage digital channels and...
Automating data: AI can fill in data gaps, help with reconciliation
Some vendors claim their products can automate data, eliminating the need for data scientists, but experts say that’s not entirely...
Listen: Explainable artificial intelligence could be game-changer for banks
Explainable artificial intelligence (AI) could be the key to making AI more accessible for regulators and banks looking to provide...
5 ways process mining can build better bot strategy
Process mining isn’t necessary to bot automation — but it can create a more efficient bot strategy. Process mining is...
Watch: Aite Group analyst Leslie Parrish on how banks will improve the lending experience
Leslie Parrish, a senior analyst who specializes in consumer lending for the Aite Group research and advisory firm, takes a...
PNC Bank CIO Ganesh Krishnan at BA Ignite: Strategic automation is key to tech success
PNC Bank Enterprise Chief Information Officer Ganesh Krishnan said IT acronyms like AI, ML and RPA are just so much...
Ignite Ideas with Benjamin Maxim, Assistant Vice President of Digital Strategy & Innovation at MSU Federal Credit Union
Topic: Building Digital Relationships using Intelligent Automation Why Digitalization of Relationships are important to future of banking Using Chatbots and...
