Three keys to win AI race: personalization, trust, human connection
The financial services industry is reaching an inflection point as institutions face mounting pressure to maximize the potential of AI...
Strategy
FactSet’s AI-driven AML tool reduces false positives by up to 80%
Financial data company FactSet is doubling down on AI across its product stack and has launched two AI-driven products this month. The New York-based company, whose clients include First...
Eltropy, Constant AI launch agents tailored for credit unions
Fintechs are focusing on the fundamental operational differences between credit unions and traditional banks as they develop member-focused, relationship-driven AI solutions. Credit unions “are member-owned, mission-driven institutions where trust, transparency...
Former U.S. Bank exec joins Wells Fargo’s commercial banking arm
Prageeth Sandakalum has joined Wells Fargo as executive director of product management, a position that sits at the intersection of product, commercial banking and AI. Most recently, he...
White House unveils AI legislative plan for skeptical congress
President Donald Trump released a national framework for regulating artificial intelligence on Friday, laying the groundwork for Congress to create...
Nordea to cut up to 5% of staff as AI drives savings
Nordea Bank Abp is putting as many as 1,500 jobs at risk as it expects artificial intelligence to make processes...
Banks overlook critical AI infrastructure for scaling
Many financial institutions are overlooking core infrastructure requirements for deploying AI at scale. Despite increased technology spending, 41% of banks lack a centralized or optimized data foundation to support AI...
Empathy, education, experimentation crucial for AI training
Banks are honing their AI training strategies as they work to stay ahead of the curve and overcome challenges tied...
IBM says WatsonX can help convert COBOL to Java
IBM is deploying AI and building tools that can help clients move away from traditional coding languages including COBOL. Common Business Oriented Language — COBOL — became the bedrock coding language...
Cloud-agnostic AI poised to differentiate FIs in 2026
AI advancements are spotlighting cloud strategies as FIs look to scale new technologies while mitigating risk. Cloud-agnostic architectures, which allow applications and...
