Awareness Still a Problem with Mobile Wallet, Says Square’s Dorsey
Square CEO Jack Dorsey spoke about Square's ongoing partnership with Starbucks and described consumer awareness as a hurdle for mobile...
Payments
US Bank to Join USAA in Offering Mobile Voice Control Technology
US Bank announced it will soon begin offering voice control technology to users of its FlexPerks mobile app. The technology is...
VIDEO: At Citi’s 2013 Shareholder Meeting, CEO Corbat Touts Bank’s ‘Digitization’
Corbat's discussion of digitization begins around the 5:45 mark.
VIDEO: The M-Pesa Story — and Google’s Attempt to Replicate It
"The only significant change in money since credit cards, 60 years ago, is M-Pesa. The transaction costs for it are...
Chase Blueprint Delves into Behavioral Economics with Mindful Spending
Are we stuck with our bad financial habits, or do we have a chance to reform them? That’s the question...
Bankers Just Don’t ‘Get’ Their Consumers
Remember the show "The Odd Couple"? Well, bankers and their customers appear to be an odd couple, too. Bankers, new...
American Express Updates Its In-App Experience for iOS
American Express updated the look and feel of its iPhone and iPad apps last Friday. The updated apps surface more...
#CitiSimplicity Gets Hijacked
In yet another sign of the risks of social media marketing, Citibank's Twitter campaign for its new Citi Simplicity Card...
VIDEO: Bank of America Shows the Lighter Side of RDC for College Kids
Bank of America has some fun with a video showing a college student using remote deposit capture (RDC) on his iPhone to...
Customers Want Good Service, and Are Willing to Share Personal Information to Get It
Nearly 70% of customers are willing to disclose personal information in order to receive personalized service from their financial institutions,...
