Banks Need to Take Note of Small Businesses or Lose Valuable Customers
Small business loans might be small in dollar amounts, but the SMB customer may be the most profitable customers to...
Payments
How Consumers Pay Bills Is Changing, and That’s Bad News for Banks
For years pundits have warned banks will lose in the billpay game. Spoiler: They were right. Way back in 2013,...
Are Humans the Weak Link in Bank Security, or Is It Outdated Technology?
The most vulnerable aspect of a bank's security is the people -- employees and customers -- or so the story...
Fintech Unfiltered: Chris Skinner on Ant Financial and the Global Payments Landscape [PODCAST]
Over the past few years, mobile payments has become a service that customers expect from their banks, FIs and e-commerce...
Yes, Fintech Really Is Improving Customers’ Everyday Lives
Most veterans of the financial technology space can confess to some cynicism about new technology and products. Consumers, especially those...
Wells Fargo Revamps Mobile Experience in Attempt to Build Customer Trust
Wells Fargo is hoping its new digital and mobile features will help better establish trust between the bank and its...
Conversational Banking Still Has a Lot of Learning To Do
SANTA CLARA, Calif. - Largely triggered by Google's demo showing Google Assistant imitating human voice to book a hair appointment...
More Security Startups, Blockchain Still Absent at Finovate Day 2
SANTA CLARA, Calif. – Day 2 of FinovateSpring has come and gone, and curiously, there were still no demos focused...
How ‘Computer Vision’ May Change Banking
Chatbots are great for personal interactions with banks, but the camera may soon provide an even more powerful tool for...
Expectations Low for Facebook’s Blockchain Initiative
Long-time fintech analysts have low expectations for Facebook's newly unveiled blockchain initiative to be headed by PayPal's former president. Further,...
