Citizens hires 750 engineers to boost in-house tech offerings
Citizens Bank has hired 750 engineers over the past four years to boost its in-house technology innovation capabilities. The hiring...
Banking
AI, open banking to boost consumer credit access
AI coupled with an open banking framework provides better access to credit for consumers. The technology presents an opportunity for...
Bank of America spending $12B on technology annually
Bank of America is investing in technology initiatives as automation and digitalization remain priorities. The $3.2 trillion bank spends $12...
CFPB fines TD Bank $28M
TD Bank was ordered to pay $28 million in fines by the Consumer Financial Protection Bureau, which ruled the bank...
Nest Bank’s gen AI chatbot fields 11K chat requests daily
NEW YORK — Poland-based Nest Bank is piloting its AI-driven chatbot solution N!Assistant to decrease contact center volume and improve...
5 questions with … JPMorgan Chase Head of Product for Small Business Troutman
As JPMorgan Chase leans into AI-driven products, Jameson Troutman, head of product for small business, is dedicated to innovating based...
Citizens sees up to 20% efficiency gains through gen AI
Citizens Bank has deployed generative AI and automation in operations for activities including coding, customer service and fraud detection, and...
Fintech funding: AI accounts for 30% of $24B Q2 investment
While fintech funding has slowed in recent quarters, companies that focus on AI are attracting investor dollars. Funding for AI-focused...
78% of regional FIs say AI can help find new business
Regional and community banks are investing in AI for new business opportunities, revenue growth and efficiency gains. “Financial institutions...
Transactions: Akoya, Nova Credit team up on financial access
Today, API-connected data access network Akoya teamed up with credit infrastructure and analytics company Nova Credit to allow lenders to...
