Bank of America spending $12B on technology annually
Bank of America is investing in technology initiatives as automation and digitalization remain priorities. The $3.2 trillion bank spends $12...
Banking
CFPB fines TD Bank $28M
TD Bank was ordered to pay $28 million in fines by the Consumer Financial Protection Bureau, which ruled the bank...
Nest Bank’s gen AI chatbot fields 11K chat requests daily
NEW YORK — Poland-based Nest Bank is piloting its AI-driven chatbot solution N!Assistant to decrease contact center volume and improve...
5 questions with … JPMorgan Chase Head of Product for Small Business Troutman
As JPMorgan Chase leans into AI-driven products, Jameson Troutman, head of product for small business, is dedicated to innovating based...
Citizens sees up to 20% efficiency gains through gen AI
Citizens Bank has deployed generative AI and automation in operations for activities including coding, customer service and fraud detection, and...
Fintech funding: AI accounts for 30% of $24B Q2 investment
While fintech funding has slowed in recent quarters, companies that focus on AI are attracting investor dollars. Funding for AI-focused...
78% of regional FIs say AI can help find new business
Regional and community banks are investing in AI for new business opportunities, revenue growth and efficiency gains. “Financial institutions...
Transactions: Akoya, Nova Credit team up on financial access
Today, API-connected data access network Akoya teamed up with credit infrastructure and analytics company Nova Credit to allow lenders to...
U.S. Bank developing AI tools to meet SMB demands
U.S. Bank is developing AI- and automation-driven solutions to improve productivity for its small and medium-sized business clients. Nearly 71%...
Canadian earnings roundup: Banks invest in digital banking, AI
Canadian banks are continuing to invest in AI for improved client experiences and efficiencies. There is “continuous demand for digital...
