Mobile-First Checking Account T-Mobile Money Goes Nationwide
T-Mobile Money, a mobile-first checking account, has launched nationwide, the telecom giant announced today. The company touts the app as...
Banking
U.S. Bank Reaching Beyond Branches as 71% of Active Customers Are Now Digital
Coming off the launch of a revamped mobile app and the hiring of the bank's first chief digital officer, U.S....
User Experience Is Key to Customer Satisfaction, Report Says
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a...
Mobile Outpacing Digital User Growth at the Big Four U.S. Banks
The big four U.S. banks are adding more active mobile users than overall digital users on both a quarter-over-quarter and...
BofA Opening More Financial Centers to Support Digital Strategy
While many banks are shutting down branches, Bank of America is adopting a "high-tech, high-touch" strategy, which will result in...
Citigroup Attributes Q1 Deposit Growth to Its Digital Channels
Citigroup's digital channels are crucial to growing its new-to-bank customer deposits, according to CFO Mark Mason, who reported single-digit YOY...
Mass Personalization With ML Said to Be Limited to Mega Banks Today
Banks increasingly tout the potential for machine learning and artificial intelligence to transform the industry, but how many are deploying...
Fintechs Ramp Up Hiring as Big Banks Cut Jobs, Turn Defensive
As many of Europe’s biggest financial firms trim staff and brace for Brexit, their emerging competitors are charging ahead at...
Hackers Try Smaller Amounts Three Years After $100 Million Heist
Three years after hackers managed to siphon off more than $100 million from the Bangladeshi central bank’s account in the...
Apple’s Credit Card Gives Goldman Sachs Rare Customer Role
Apple Inc. launched a credit card last month, hoping to upend a $175 billion industry much like it did the...
