Mortgage Bankers Weekly Update: Essentially Unchanged Despite Lowest Rates
Mortgage Bankers Association for the week of 08/11/2010 Market Composite Index: (loan application volume) increased 0.6 percent on a seasonally...
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Freddie Mac Weekly Mortgage Update: 30-Year, 15-Year Fixed-Rate Mortgages Drop Again
30-year fixed-rate mortgage: Averaged 4.44 percent with an average 0.7 point for the week ending August 12, 2010, down from...
What’s in a Twitter name? That which we call a customer…
Apologies to Shakespeare for the modified Romeo and Juliet reference, but the question is valid - what is in the...
Can Financial Institutions Be a Third Place?
Starbucks recently started offering free, no registration required, wifi at all their locations. That interests me because I made full...
Efficiency of Financial Institution Contact Centers
Financial intitutions that have dedicated resources to establish a contact center, have enjoyed the benefits of operational efficiency. Life can...
Consultancy Awards PayPal Security Payment Crown
eBay may have given PayPal its early transaction roots, but its application appeal is widening, according to Auriemma Consulting Group....
FX efficiencies – go with a different flow
Average daily FX volumes are expected to rise from US$2.9 trillion in early 2009 to US$4 trillion this year, according...
The Rental Sector Is Looking Up
June vacancy rates in the largest 64 markets in the country averaged 6.6%, down from 8.2% at the end of...
SEPA: The Future is Integration Management
It’s not quite so fashionable to talk about SEPA these days. After all – aren’t we all wishing the rules...
How to cross-sell to customers and increase their stickiness?
The concept of cross-selling has waned in recent years on account of lackluster performance. Overall, the cross-selling success ratio in...
