The Break-Up
For ending an eight-year relationship, I imagined a little drama, a little regret. But the reality of closing my checking...
Archive
A guide for banks: creating effective customer marketing campaigns
According to a recent survey by Asian Banker Research, 71% of top tier banks in Thailand and Indonesia cite customer...
Did Social Media Cause Big Bank About-Face?
A month after Bank of America and other large banks announced the levying of a monthly debit fee for debit...
Whac-A-New-Banking-Fee
With consumers crying out for weeks that they will flee their banks over new debit card fees, financial institutions have...
Javelin Study Shows Increased Credit Card Fraud Risk
Consumers, businesses, retailers, and even the media are becoming numb to news about data breaches. Not a week goes by...
Relationship Trumps Fees for Small Business Banking
Recent research shows that a strong relationship will override the incidence in fees. http://bit.ly/s9KZ57
Banks, Learn from Netflix’s Mistake
Banks can learn a lesson from Netflix’s recent massive misstep in losing touch with its customers. Announcing it would split...
With Deeper Yodlee Tie-in, Bank of America Gives FinApps a Big Stamp of Approval
On the heels of Bank of America Corp.’s online banking site crashing for days this autumn and the bank announcing...
SwitchKit Guides Consumers in Their Bank Break-Ups
With more banking consumers moaning louder over their bank relationships, startups and tools are emerging to simplify the FI dumping...
Aite Study Shows High-Yield Checking More Important Than Ever To Community Financial Institutions
Amid growing speculation that overregulation will force U.S. financial institutions to discontinue debit card rewards programs and free checking, a...
