Listen: Armed Forces Bank’s automation underlies its service member-focused mission
Armed Forces Bank serves a young, highly decentralized, tech-savvy customer base, and must be available 24/7. Automation and digitalization underlie...
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Mastercard works with startups to ease use of cryptocurrencies
Mastercard Inc. is looking to make it easier for consumers to buy, spend and hold cryptocurrencies. Startups focused on crypto...
Main barrier to full mortgage automation: people
The biggest barrier to increased automation in the mortgage process isn’t technology, but it’s people — specifically, convincing them that...
Digital CX: What’s holding banks back?
Consumers and businesses in the U.S., looking for the holistic, hassle-free customer experiences they get from technology giants such as...
TAB Bank ramps up digital transformation
Saying that TAB Bank, a fully digital bank headquartered in Ogden, Utah, began as a modest operation, would be an...
Customer support in the digital banking world
Global overview Every commonly adopted banking strategy incorporates digital transformation. It's been like this for a long time, and it's...
Ally Financial grows lending business, Citizens hints at acquisitions down the line
Following its decision to acquire HSBC’s East Coast retail branches, Citizens may be eyeing more acquisition activity down the line....
How cloud-based technology can support M&A activity
As financial institutions look to expand in the competitive and complex financial environment, we are seeing a surge in mergers...
Revolut raises $800M in series E funding round, reaches $33 bil valuation
U.K.-based neobanks, otherwise known as “challenger banks,” continued to court investors with significant funding rounds this week. London-based company Revolut...
Weekly Wrap: Bank of America’s Erica grows, JPMorgan plays disruptor on digital rails
In this week’s episode of “The Buzz,” Bank Automation News discusses the growing presence of Erica-based capabilities at Bank of America. A...
