Banks are accelerating their technology projects in light of the coronavirus pandemic. Whether its Happy State Bank pushing out video teller machines or TSB Bank launching a virtual assistant in five days, banks are trying to find new ways to connect with customers during times of social distancing.
Legacy banks in the U.S. and Canada are continuing their innovation efforts, as well. The Royal Bank of Canada is rolling out a new investment edition for customers who wish to personalize the bank’s mobile app. Citibank, meanwhile, is working on self-guided virtual tours of its innovation labs for clients.
Find this and more in today’s edition of Weekly Wrap for the week of April 27, 2020, featuring Bianca Chan, Rick Morgan and Rodrigo Suarez.




