HSBC appoints Rice as first chief AI officer
$3.2T bank expanding gen AI adoption to streamline workflows, improve CX
HSBC Holdings has appointed David Rice as its first chief AI officer, effective April 1. The new role is intended to centralize leadership around AI adoption and support HSBC’s broader innovation strategy, according to a March 23 HSBC release. The $3.2 trillion bank plans to expand the use of generative AI tools across its workforce to streamline internal […]
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