Citi invests over $2 billion annually to support its technology infrastructure, data foundation and AI initiatives.      These investments span all five of Citi’s business lines including services, markets, banking, wealth and personal banking, Shahmir Khaliq, head of services at Citi, said during its Investor Day today.   AI investment is yielding results at the $2.8 trillion bank, Khaliq said. He broke down these AI-driven efficiency gains:  An 80% reduction in […]

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