Truist Financial continues its effort to save $750 million as the bank prioritizes efficiency and eliminates redundancies.  The savings are...

Discover Financial Services continues to invest in technology and advanced analytics within customer service, originations, risk and compliance, fraud detection...

U.S. Bank invested in digital capabilities within its payments business during the third quarter of 2023 as it shifted toward...

Barclays online and mobile banking systems were down for two hours today, with the London-based bank’s clients were unable to...

Bank of America identified short-term applications for AI in areas of customer support, employee effectiveness and coding enhancements during the...

JPMorgan Chase’s expenses increased in the third quarter as the bank invested in people and technology.  The $3.7 trillion bank’s...

Metro Bank is considering growth strategies and digital investment plans following a tumultuous month that nearly ended in a collapse...

As AI investment soars, financial institutions that share their AI strategies publicly are performing better than those keeping their efforts...

Financial institutions are implementing technology throughout the customer experience, including account opening, servicing and even transactions, but banks also need...

American Express’ recent technology investments include product development and tech stack enhancements.  In the second quarter of 2023, the financial...