Transactions: Amex, Knot launch card-on-file solution
American Express and card-on-file management company Knot are launching a card-on-file payments solution to improve the payment experience at trusted...
Nest Bank’s gen AI chatbot fields 11K chat requests daily
NEW YORK — Poland-based Nest Bank is piloting its AI-driven chatbot solution N!Assistant to decrease contact center volume and improve...
5 questions with … JPMorgan Chase Head of Product for Small Business Troutman
As JPMorgan Chase leans into AI-driven products, Jameson Troutman, head of product for small business, is dedicated to innovating based...
Financial services tech investment rebounding after August valley
Investment within the financial services technology sector is creeping back up after plummeting in August. Following a July peak, Bank...
Inside look: Amex’s capital deployment strategy
American Express is maintaining its capital position while investing in its technology framework, marketing efforts, and merger and acquisition opportunities. ...
100% of Amex fraud models tap AI, ML
American Express’ credit and fraud models completely use machine learning and AI. “In fact, the first time American Express used...
Transactions: Akoya, Nova Credit team up on financial access
Today, API-connected data access network Akoya teamed up with credit infrastructure and analytics company Nova Credit to allow lenders to...
FIs weigh in on US open banking regulation
The Consumer Financial Protection Bureau is expected to finalize its Section 1033 regulation on open banking this fall, and financial...
Chase check fraud not ‘a glitch,’ expert says
Chase customers claimed to have identified a glitch in Chase ATMs during Labor Day weekend, allowing them to deposit false...
How Mastercard taps AI, open banking to predict ACH payment success
Mastercard is looking to AI and open banking for transaction monitoring, data standardization, and even to predict payments success. “We...
