BNY reports 140 AI agents
BNY is scaling AI across operations, focusing on integrating the tech into end-to-end processes to gain efficiency. The $30 billion bank has invested more than $4 billion in technology over the...
Trinity Bank to deploy AI-driven solution to fight fraud
SAN DIEGO — Trinity Bank is set to deploy BioCatch, an AI-driven behavioral biometric platform, to strengthen fraud prevention across its digital banking channels. The $550 million...
Alkami to tap third-party data providers to enable FIs in client acquisition
SAN DIEGO — Alkami is expanding its data strategy to include third-party providers in a bid to help financial institutions move beyond cross-selling and into client acquisition. The...
Data, AI, cybersecurity top priorities for Bank of America’s CashPro
As Bank of America deepens its AI investments, its CashPro business banking platform is increasingly positioned as being not just for payments, but as an intelligent, secure hub for managing corporate...
Inside look: Citi’s Prompt-like-a-Pro program
Citi is training its global workforce in gen AI through a structured approach designed to embed the technology into everyday operations. Citi has rolled out its internal AI...
90% of Citizens’ employees completed some form of gen AI training in 2025
Citizens Bank is driving generative AI adoption by embedding the technology into employees’ day-to-day workflows, rather than treating it as a standalone tool. ...
JPMorgan exec weighs in on AI-powered underwriting
AI is reshaping bank underwriting and fraud detection, with the potential to significantly improve risk management, though its impact on balance sheet metrics...
Dimon on AI: ‘We will not put our heads in the sand’
JPMorgan Chase Chief Executive Jamie Dimon is making one thing clear: AI is no longer optional for banks. It is foundational. In his annual letter published today, Dimon...
Inside look: Glia’s AI hallucination guarantee
Glia, an AI-driven customer engagement service provider, is backing its generative AI with a “hallucination guarantee.” As banks race...
AI inverting traditional software development flows
AI is rapidly transforming software development, shifting the bottleneck from engineering execution to determining what products to build. In fact, 84% of developers use AI and 52% agree that AI tools and AI...
