U.S. Bank is weaving AI into nearly every touchpoint it has with small business customers, from the moment a client calls into a service center...

TD Bank is testing whether a foundation model trained on outside data can match the predictive power of models it builds entirely in-house —...

Lloyd's of London, insurance company The Hartford and Google Cloud are deploying AI into insurance underwriting and risk prevention.  The two...

Better.com's consumer AI-driven chatbot is converting mortgage shoppers into clients and resolving customer queries, company officials say.  The AI voice assistant, called Betsy, is fielding roughly...

Happen Bank, formerly LendingClub, is being cautious with its use of AI and token spend by putting in token caps on employees.  “We were...

Online loan originator Better.com is deploying generative AI throughout its operations and most recently integrated OpenAI into its platform.   The addition of OpenAI and its gen AI capabilities improved document processing and streamlined decisioning, Vishal...

Happen Bank is using AI across roughly 60 use cases, with the technology's greatest value coming from exposing operational friction that had previously gone undetected.  The...

Financial regulators and industry experts alike are paying attention to how the industry is using AI agents for trading activity.  Some fintechs such as Robinhood have...

The days of requiring technical specialists to build a new banking product could be numbered.  Digital banking service provider Temenos plans to launch a product manager tool within its...

Digital origination tech provider Blend Labs is developing AI tools like Autopilot to help FIs shorten loan cycle times and help...