ING is seeing quantifiable returns on its generative AI investments and plans to launch gen AI-driven solutions to improve customer satisfaction and efficiency. The $1 trillion bank upgraded its contact centers with...
NatWest is betting on AI to tame expenses and grow its assets and revenue. The $1 trillion bank aims to simplify operations and embed AI in its processes to...
Commercial lending service provider Vine says its AI-driven lending process has helped bankers increase documentation speed by up to five times. The Austin, Texas-based fintech is “using underlying machine learning...
As banks scale their AI initiatives, the security risk posed by “shadow AI” is looming. Shadow AI is defined by IBM as “the unsanctioned use of any AI tool or application” by employees without formal approval or oversight...
Barclays has deployed more than 250 live AI use cases in its operations and is looking to do more. The $2 trillion Barclays aims to take “advantage...
Oracle is deploying AI agents at breakneck speed to keep up with high demand from financial institutions, with the expectation of having 130 agents live by the end of May. The...
As the Seattle Seahawks and New England Patriots face off in the Super Bowl on Feb. 8, many FinAi companies will be showcasing...
AI financial solutions provider Hapax is providing free AI education to employees of financial institutions like USAA and Comerica Bank with its AI Certification for Bankers program. The Austin, Texas-based company launched its AI Certification for Bankers (AICB) program in...
Santander Bank predicts its $12 billion acquisition of Webster Bank will provide it with additional synergies of more than $800 million through 2028 and result in a savings of $280 million in technology...
Digital payments company PayPal is building a catalog to help AI agents make online purchases. “Our vision is to create a universally trusted catalog that AI agents...
