90% of Citizens’ employees completed some form of gen AI training in 2025
Citizens Bank is driving generative AI adoption by embedding the technology into employees’ day-to-day workflows, rather than treating it as a standalone tool. ...
Vaidik Trivedi is a business reporter based in New York City. Prior to joining Bank Automation News, Trivedi covered banking, payments and financial news for institutional and retail investors. In his past time you can find Trivedi watching or playing football, in breweries or finding tasty food on the streets of NYC. You can reach him at vtrivedi@royalmedia.com or find him on Twitter - @imVaidikTrivedi.
Citizens Bank is driving generative AI adoption by embedding the technology into employees’ day-to-day workflows, rather than treating it as a standalone tool. ...
AI is reshaping bank underwriting and fraud detection, with the potential to significantly improve risk management, though its impact on balance sheet metrics...
JPMorgan Chase Chief Executive Jamie Dimon is making one thing clear: AI is no longer optional for banks. It is foundational. In his annual letter published today, Dimon...
Glia, an AI-driven customer engagement service provider, is backing its generative AI with a “hallucination guarantee.” As banks race...
AI is rapidly transforming software development, shifting the bottleneck from engineering execution to determining what products to build. In fact, 84% of developers use AI and 52% agree that AI tools and AI...
SaaS companies have been on a rollercoaster over the past year as AI has moved from experimentation to execution — forcing investors, operators and customers to rethink...
Financial data company FactSet is doubling down on AI across its product stack and has launched two AI-driven products this month. The New York-based company, whose clients include First...
London-based digital bank OakNorth is betting big on the U.S. OakNorth expects to double its U.S. origination volume this year after originating roughly $3.2 billion in loans since...
UiPath is using agentic AI to streamline mortgage lending operations by targeting one of the most complex and manual processes in financial services: loan origination and...
AI can help reduce fraud attempts and save money through better real-time detection, experts say. “If banks are losing less money, then they can also trim down their...